FAQ

Installation and Using Mouse Colony the first time

Mac Installation: What do I do if I see this message








Answer: Open System Preferences and select “Security & Privacy”. Then, open the padlock (bottom left), and under “Allow apps downloaded from” select “Anywhere”. Then, proceed with the installation. You can revert the Security & Private settings after the installation is completed.














If you see this error window after clicking the installer:






Click ok and you will be able to navigate and then select the Installer Files.fmpur file located in the Installer folder you downloaded. (see below)








Double click on the “Installer Files.fmpur” and the installation will continue.


Question: Why do I see a dialog saying that the Base Elements Plugin failed to install?

Answer:

Mouse Colony requires the installation of the Base Element Plugin (created by Goya as a freeware).  Mouse Colony includes the 3 versions of the plugin (Mac, Windows 32bit and 64bit) and the correct version should be installed on your computer. Usually, this step occurs in the background and the user is not aware of it. In rare occasions, the plugin fails to install and the performance of Mouse Colony is compromised (the user will not be able to register and use the program).   Contact us if Mouse Colony does not install the plugin automatically.


Windows Installation: What do I do if I see a message saying that the BaseElements plugin cannot be installed and is required....

Mouse Colony requires the installation of the Base Element Plugin (created by Goya as a freeware).  Mouse Colony includes the 3 versions of the plugin (Mac, Windows 32bit and 64bit) and the correct version should be installed on your computer. Usually, this step occurs in the background and the user is not aware of it. If the Windows Firewall is NOT OFF, the plugin will fail to install and you will not be able to use Mouse Colony (the user will not be able to register and use the program).  Turning the firewall off should allow the installation of the BaseElements Plugin. However, the plugin can also be installed manually using the following path:

For Mouse Colony (runtime-stand alone):

C:\Users\UserName\AppData\Local\Simplified Data Tracking\Mouse Colony\5.0

After reaching the “Local” folder create a “Simplified Data Tracking” and then, create a “Mouse Colony” folder inside it and a “5.0” folder inside the Mouse Colony Folder.  Finally, place the correct BaseElement plugin for your system inside the 5.0 folder. The plugins are in the Mouse Colony Net Folder (Programs Folders>Simplified Data Tracking) in a folder named Plugins. Install the BaseElement.fmx if you are running a 32bit architecture and BaseElement.fmx64 if you have 64bit architecture.

For Mouse Colony Net:

C:\Users\UserName\AppData\Local\FileMaker\FileMakerPro\Version(i.e.15.0)\Extensions

There should be an Extensions folder inside the Version (i.e. 15.0 or 16.0 or what ever version of FMPro you are running) which is inside the FileMakerPro, which is inside the FileMaker folder.  If not, create one. Finally, place the correct BaseElement plugin for your system inside the Extensions folder. The plugins are in the Mouse Colony Net Folder (Programs Folders>Simplified Data Tracking) in a folder named Plugins. Install the BaseElement.fmx if you are running a 32bit architecture and BaseElement.fmx64 if you have 64bit architecture.

Contact us if Mouse Colony does not install the plugin automatically after turning the Firewall off in Windows or you have issues with the installation.


Question: What is the difference between Mouse Colony and Mouse Colony Net?

Answer:

Mouse Colony is a stand-alone runtime application.  It will run on your computer by itself, without requiring any other software.  It can be used on only one computer and cannot be accessed via a network.

Mouse Colony Net is a version of Mouse Colony that requires FileMakerPro to function.  FileMaker pro is available from FileMaker Inc (www.filemaker.com). It must be installed on a single computer; however, it can be accessed by up to 5 remote devices (it can be expanded to 25 devices) through a network.  FileMakerPro 14 or later must be installed on both the computer that hosts Mouse Colony Net and on the client computers that want to access it via a network connection. iPads can access Mouse Colony Net via FileMakerGo (available for free from the AppStore).

Remember, this network version allows the centralization of the mouse lines that a lab has, simplifying backups and eliminating the duplication of data. It can also be shared by more than one principal investigator.

Question: What system versions are supported by Mouse Colony?    

Answer:

Mouse Colony functions with Mac 10.8 and later, and Windows Vista and 7 or later.  Mouse Colony Net requires FIleMaker Pro 14 or later.

Question: Can I place the different files/folders that are inside the Mouse Colony main folder in different locations on my computer?

Answer:

NO.  If you do this Mouse Colony may not perform at all.  This is the difference between a Runtime Solution, like Mouse Colony, and a regular software application.  Keep the Mouse Colony Folder without making any changes to it.

Question: Can I make an alias or short cut for Mouse Colony?

Answer:

Yes, in the Mac, go to the Finder>File>Make Alias or Command-L, on a PC, create a shortcut by right-clicking and select “create shortcut”.

Question: Can I use the same copy of Mouse Colony in more than one computer?

Answer:

No, Mouse Colony should be installed and will work on only one computer.  However, you can make back ups.

Question: Where should I place Mouse Colony on my computer?

Answer:

The installer places Mouse Colony in the Applications (Mac) or Programs folder (inside a Simplified Data Tracking folder in Windows).

Question: What should I do to open Mouse Colony the first time?

Answer:

After downloading the application,     

a) Make sure you are connected to the internet

b) Double click on the application with the Icon

c) You will be required to Register.  You will not be able to continue without registering

d) Create an account with a unique User ID and Password.

Question: Can I transfer Mouse Colony to another computer after I register my copy?

Answer:

Yes, copy the Mouse Colony Folder and place it on another computer in the same location (Applications Folder for the Mac).  For a PC version, create a Simplified Data Tracking folder inside the Programs Folder and place the Mouse Colony Folder in it.

Question: Do I need to save the records after making changes?

Answer:

No, Mouse Colony automatically saves the changes once you click outside the modified field, select a new window, or switch to another module.

Question: Why can’t I use the upper left red button to close a window in the Mac or the buttons on the upper right in Windows?

Answer:

Unfortunately, these button does not work in Runtime Solutions.  They do work on Mouse Colony Net (network) version.

Question: What is the difference between Quit and Close buttons?

Answer:

Quit will exit the application while Close will close the active window.  However, if the only active window is the current one, Close will exit the application.  Mouse Colony will ask you to confirm that you want to Close the only open window.

 

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